MAHARAT CENTER

Excellence in Leadership and Management

Introduction

Training course introducion / brief

This training program is designed with an aim to help participants identify leadership opportunities and use natural strengths to take on important management leadership roles within their respective organization. Participants will learn strategies that effective leaders use to communicate effectively, build relationships, solve problems, make decisions, work in teams, and succeed during times of organizational change.

Course Objectives

At the end of the training course, participants will be able to :

Gain a comprehensive understanding of leadership skills.
Apply leadership and management skills to overcome challenges.
Utilize various leadership styles to successfully lead and motivate employees.
Master using modern tools and techniques to improve problem solving and decision making.
Empower employees through motivation and delegation.
Manage self, time, and stress in a restless work environment.
Successfully respond and adapt to change.

Programme de la formation

Day one : Introduction to Excellent Management

-Why most new leaders, managers and supervisors fail?
Managing in the new competitive landscape.
Managing for competitive advantage.
Roles and responsibilities.
The four functions and ten roles of management.
Skills needed at different management levels.
Common mistakes made by leaders.
-Defining Leadership and Management
-Characteristics of an Effective Leader.
The Integration of Leadership and Management.
Becoming excellent in your management approach.
Emotional Intelligence and Leadership and Management.
Self-Awareness.
Self-Management.
Social Awareness.
Relationship Management.
-Teams and Leadership
-Differences between teams and work groups.
What makes a team and how teams can fail?
Characteristics of high performing teams.
Stages of team formation.
Team dynamics and team building.
Situational leadership and its application to team leadership.
Current trends and issues.

Day two

-Delegation
Why to delegate?
Why does delegation fail?
Your Guide to effective delegation.
Use delegation to motivate and empower your employees.
The dos and don’ts of delegation
-Effective Communication Skills
Workplace Communication Fundamentals.
Elements of the communication process
Communication delivery aspects
The 4 principles of interpersonal communication
Verbal and Nonverbal communication
Proven tools and techniques to improve verbal and nonverbal communication
Active listening techniques.
Communication Behaviour.
Conflict Management.

Days three : Mastering the art of motivation

Definition motivation.
Myths about motivation.
The main theories.
Current trends and issues.
Implications for managers.

Day four Time and stress management

Definition of time management
Identifying your time wasters.
Dealing with and managing your time wasters.
Start planning effectively.
Using the priority matrix and to-do lists.
Causes and symptoms of stress.
Techniques and approaches to managing stress.

Day five Problem solving and decision making

The helicopter views
The Ishikawa fishbone technique
The How-How technique
Best Practices for Problem Solving and Decision Making
Overcoming Inhibitors to Creative Problem Solving
Ethical Decision Making
Accountability
Effectively Responding and Adapting to Change
Benefits of Change
Resistance to Change
Change and Transition
Engaging Groups in Change

Management